Archive for the ‘Managing Your Business’ Category

How to Get a Live Person on the Line

Thursday, January 22nd, 2009

If you are like me, finding a person to talk to is so much better than most automated attendants. Below please find a listing of some common 800#s and how to get to a LIVE person. Amazon.com:  800-201-7575.  Don't press or say anything. American Express: 800-528-4800.  Press 0 at prompts; ignore messages. Apple:  ...

5W/50 Series Webinar - Maximizing Success in Troubled Times

Thursday, January 8th, 2009

All of the 5W/50 Series have been amazing (Kudos to Mike Iem!) and this one looks like it will be another hit.  Join Karl W. Palachuk, author and owner of a successful SMB Consulting practice, and several other top partners, as he talks to partners about successful strategies in a "down" ...

And Now a Word From Our Sponsors…

Tuesday, December 16th, 2008

OK, so I don't actually have any sponsors but Erick did buy me drinks last time we met and after all he does for the community the least I could do is plug his book sale.  Seriously, if you want to start 2009 off right, pick a topic you need ...

HTG and Ingram Announce "SMB Alliance"

Tuesday, December 16th, 2008

     Seems that Ingram sees the power in peers as well in the latest announcement that they will be leveraging HTG's peer groups to server the business needs of their customers.  Read more about the announcement at CRM and then note Arlin's corrections below (posted with permission).  So the press as ...

Time Warner Cable - Your Next MSP Competitor

Wednesday, November 26th, 2008

So Time Warner Business Class Cable has finally crossed the line. The invisible line separating service provider from customer premise asset management. They are now offering managed security services with an onsite appliance (SonicWALL). While this is nothing new from traditional voice/data providors wherein they put their managed security offering ...

The End of Your Business?

Wednesday, November 26th, 2008

Maybe?  Check out Vlad's blog this week as he addresses a topic that may hit all too close to home for many of us.  I know, I know.  What a crummy topic to discuss over Thanksgiving but isn't being thankful about having a realistic perspective on things?  Knowing that it could ...

Microsoft Markets Deployment Services to SA Customers

Thursday, November 20th, 2008

If I'm reading Andy's blog correctly, Uncle Bill has decided they know what service provider (formally know as Partner) is best for the customers we have brought them.  I could write a very long blog on this but I'm sure Vlad will cover it for us (hopefully not with imagery) ...

Navigate The Stormy Economic Seas

Monday, November 17th, 2008

Shopping malls are empty, businesses are stretching out IT projects and many small business are feeling the pinch of the economic conditions in today’s world.  Is the press adding fuel to the economic bonfire?  How is your business planning to ride out the economic storm?  Many IT Professionals are very ...

New Server, Paper Clips and a Large Fry Please. That Was Easy!

Wednesday, October 22nd, 2008

In yet another demonstration of where some in the SMB space believe that IT Managed Services can be commoditized, Staples has jumped into the game.  Staples publicly announced their new Staples Network Services by Thrive, a three tier offering that includes an assortment of SaaS, remote support desk and onsite ...

StorageCraft IT Edition 72% Off Via MSPSN

Tuesday, September 23rd, 2008

Wow!  You read that correctly.  If you have read my blog for any length of time, or seen me do a disaster recovery presentation, then you know what a big fan of StorageCraft and MSPSN that I am.  This is the very same version of StorageCraft that I use to do ...