Cause and Solution for Vista Black Screen of Death (KSOD) KB Posted

Friday, August 7th, 2009

Microsoft believes that they have found the cause for many of the nagging KSODs reported over the past year.  Something about an event log looping.  I’m not sure I understand the issue nor do I think it is related to the KSODs that were far to coincidentally timed with Zenith SaaZ ...

Posted in Technology, Zenith | 2 Comments »

Zenith and Autotask Integration - Getting Closer!

Monday, May 18th, 2009

The temperature down below seems to be rapidly falling as this announcement was made today by Autotask's CEO Bob Godgart.    Zenith Integration Update: I am encouraged to share that we are making big progress with our Zenith integration: * Together we have defined a secure ticket transfer method which will work bidirectionally with ...

Posted in Managed Services, Zenith | 1 Comment »

Using SPIT to Fix Vista KSOD

Thursday, January 29th, 2009

Necessity is the mother of invention and in this case the mother of thinking outside the box.  At our HTG meeting in Dallas this week Jamison West, whom has been working with Susan to get logs on KSOD boxes, had his own laptop go black.  Being we were in Dallas, ...

Posted in Managed Services, Technology, Zenith | No Comments »