Archive for the ‘VoIP’ Category

Microsoft Response Point Adds 8×8 and

Wednesday, September 17th, 2008

You can now provision your Response Point phone system to to trunk calls to 8x8 and Microsoft announced yesterday.  Many scoffed at the limited functionality included in the initial release of RP but you can be sure that when it comes to using VoIP to further establish sockets in ...

SIP 101

Tuesday, June 10th, 2008

Need a lesson on SIP (Session Initiated Protocol), the standard protocol for most VoIP calls?  I just found this old video (Jan 2006) of me presenting SIP 101 to the Carolina IT Pro Group here in Charlotte.  It's the first time I ever presented in front of more than 200 ...

Response Point Resources - Just a click away!

Tuesday, June 10th, 2008

Product Web Site MS Partner Portal Site Sign Up for Response Point Newsletter Sign Up for Response Point Group on LinkedIn Response Point Blog Yahoo Group Blog Response Point Tricks Any others?

Response Point at Costco

Wednesday, May 28th, 2008

Harry B. reports on the newest place consumers will be able to purchase a Microsoft Response Point phone system for their small business -

Atlanta SBS Group Shows Response Point w/ Cbeyone and Syspine

Monday, May 19th, 2008

FYI to anybody within reach of Atlanta or with SBSer friends in Atlanta.  Rick Butler has pulled together a great event on Response Point including bringing in one of the new VoIP providors that Microsoft will be utilizing for SIP trunking in SP1.  Here is the announcement: Our next meeting is ...

What’s New in Response Point SP1?

Friday, March 21st, 2008

Today, Microsoft shared with a limited number of partners what is new and improved in their Response Point Small Business phone system and the news is HOT!  While I can't share the juicy details until Monday, I can tell you that the most common requests are the ones being answered ...

Cisco’s New Monitor Director Managed Service Solution

Monday, March 17th, 2008

This webinar sounds like it will be worth much more than the price of admission (free) especially since attendees will get Erick's best-selling audio book free.  See you on the webinar! Join me for our next Live MSP University Webinar Tuesday, March 25th, 2008 Join me for our next live Managed Services ...

Google Makes Move in SMB Unified Communications Market

Thursday, February 28th, 2008

Google's GC team has gone beta in the US with their unified communications offering.   Taking their recently acquired one-number-for-life service to market is yet another thing for Microsoft to combat in battle to establish SMB sockets.  Learn more about Google's GrandCentral single number service here.  Now if you will ...

Snom VoIP Phones for Sale - CHEAP!

Thursday, February 14th, 2008

After reading this article about all that ways hackers can use or trash my old Snom phones I think I will stick with my new Polycom 501 phones.  While a Snom may run half the price (or less) of a comparable Polycom or Cisco, I guess you get what you ...

Response Point Status Monitor Update

Monday, February 4th, 2008

Previously I talked about my installation of Response Point Status Monitor on my SBS.  While initially I was not so excited about the lack of obvious customization potential available to the admin, I did get a link to the Integration Docs from the RP team and today saw the following in ...