Archive for the ‘Managed Services’ Category

New Book from MSPU Now Open for Pre-Order

Wednesday, September 23rd, 2009

MSP University has announced they are ready to start accepting pre-orders of their next book titled “The Best NOC and Service Desk Operations Book Ever!”. Despite the shameless title you know this is going to be another must have book so you may as well just order in in advance and ...

Webinar Worth Watching: The Future of the IT Partner

Friday, July 10th, 2009

A last minute webinar, but others cancellation is our gain! As SMBVirtualization.net kicks off our webinar series, we're starting with a blast with a great guest -- Ryan Morris from IPED. Come join us for a discussion on the future of IT delivery. Please feel free to distribute within your groups! ...

Zenith and Autotask Integration - Getting Closer!

Monday, May 18th, 2009

The temperature down below seems to be rapidly falling as this announcement was made today by Autotask's CEO Bob Godgart.    Zenith Integration Update: I am encouraged to share that we are making big progress with our Zenith integration: * Together we have defined a secure ticket transfer method which will work bidirectionally with ...

From SBS 2008 to Hosted Exchange in One Click!

Friday, April 24th, 2009

OK, so I exaggerate a little with my subject but the reality is that Microsoft has worked really hard to make it easy.  Why?  Some will say so they can steal the revenue that we were charging our customers to manage Exchange and give us a measly 6% as part ...

StorageCraft Hits The Road

Monday, March 23rd, 2009

While it is NOT my goal to plug products on this blog it is my goal to equip you, my peers, with information that may help you run your practice better. <end disclaimer> <insert shameless plug here> One interesting bit of information is that ALL of our managed customers now run ...

Your Vote Counts

Friday, February 20th, 2009

Before you start having flashbacks to last fall and the flood of campaign ads let me clarify.  I'm asking you to take less than one minute to visit MSPAlliance's Site and vote for the MSP leaders and inovators that have impressed you this past year.  Who did I vote for?  How ...

MSP Shuffle

Friday, February 13th, 2009

Today, while recording Vlad's Spam Cast #3, Stuart Selbst announced that today would be his last day with SecureMyCompany as he makes the move to work for Managed Services Provider University as the Partner Support Director where he will be working with MSP partners that need training, coaching and goal ...

Using SPIT to Fix Vista KSOD

Thursday, January 29th, 2009

Necessity is the mother of invention and in this case the mother of thinking outside the box.  At our HTG meeting in Dallas this week Jamison West, whom has been working with Susan to get logs on KSOD boxes, had his own laptop go black.  Being we were in Dallas, ...

Revised Fix for Vista Black Screen of Death

Tuesday, December 30th, 2008

Here is the revised fix for the Vista Black Screen of Death thanks to Jamison West (whom has suffered more of these then he cares to admit).  Suspicion is that this recent outbreak of KSOD's is cause by a Zenith SaaZ agent update but we have not nailed it down ...

And Now a Word From Our Sponsors…

Tuesday, December 16th, 2008

OK, so I don't actually have any sponsors but Erick did buy me drinks last time we met and after all he does for the community the least I could do is plug his book sale.  Seriously, if you want to start 2009 off right, pick a topic you need ...