Archive for September, 2009

My New Role at Autotask

Wednesday, September 30th, 2009

It is a rare occasion in life where you get to love what you do and do what you love and, as many of you know, my passion is working within the SMB IT community ecosystem doing what I can to help those I can.  Therefore, it is with much ...

Microsoft SBSC - What’s in it for me?

Friday, September 25th, 2009

I'm often asked by Microsoft Parnters why I evangalize the SBSC program and why their firm should become an SBSC (besides the $1000 of MDF).   After giving several reasons the next thing they always ask is how they can become and SBSC.   Below is Microsoft's answer to both of these questions.    Leading ...

Microsoft TPAMs Ready to Dial!

Friday, September 25th, 2009

Great news for Microsoft TPAM Managed Partners, the dark period is almost over.  I’ve learned today that Microsoft has successfully trained over 35 of their 45 new TPAMs (Tele Partner Account Manager) that will be working with MS Partners via the top four distributors. Per Tim Schmidt, Directory of Inside Sales ...

New Book from MSPU Now Open for Pre-Order

Wednesday, September 23rd, 2009

MSP University has announced they are ready to start accepting pre-orders of their next book titled “The Best NOC and Service Desk Operations Book Ever!”. Despite the shameless title you know this is going to be another must have book so you may as well just order in in advance and ...

$1000 if FREE marketing $ to Microsoft’s US SBSC Partners!

Tuesday, September 22nd, 2009

Thank me later folks, but for now, get your mouse clicking over to and add promotion code SBSC to claim your $1000 in market development funds (or use the money for reimbursment of other marketing efforts - see for more).  Your account could look like mine:   As your trusted ...

Zenith / Autotask Integration Rocks!

Thursday, September 17th, 2009

I’ve been testing the very very long awaited integration between Zenith and Autotask on their prerelease server and I am more than impressed.  While the fix-it first list I gave to their dev team was long and I would like to see a LOT more information pulled (yes I have ...

Webinar Today! WSUS and All the Gory Details

Thursday, September 17th, 2009

Not sure if you hate WSUS as much as I do but I can tell you that since we switched to letting Zenith do all our patch management I don’t miss it a bit (I do however wish Zenith would do a better job).   So, with that said, I’m looking ...

Collection of Windows 7 How To Videos

Wednesday, September 9th, 2009

That’s right folks, thanks to Eric Ligman and friends we can now grab our laptop and kick it on our favorite overstuffed piece of furniture while we learn some of the kewl new stuff in Window’s 7.  See a complete list of videos here.

Lost your Form Fill with Windows Live Essentials Toolbar?

Thursday, September 3rd, 2009

So did I.  I totally depend on the form fill feature that has been in the Windows Live Toolbar for the past 2 years and was rather despondent when, after upgrading my Windows Messenger yesterday, it installed a new toolbar and the form fill feature was no longer there.   After quite ...

Windows 7 Upgrade Paths

Thursday, September 3rd, 2009

So I’ve got all my computers running Windows 7 RTM now and I’m not missing Vista at all.  I’ve still got my wife and kid’s computers to upgrade but will have to wait till Oct 22 since I can’t use my volume license on those PCs.  In light of the ...