Using SPIT to Fix Vista KSOD

January 29, 2009 – 10:37 am

Necessity is the mother of invention and in this case the mother of thinking outside the box.  At our HTG meeting in Dallas this week Jamison West, whom has been working with Susan to get logs on KSOD boxes, had his own laptop go black.  Being we were in Dallas, and no Vista media in site for his Vista 64Bit box to use for recovery, we decided to try my trusty never-leave-home-with-out-it copy of StorageCraft ShadowProtect IT Edition (AKA, SPIT).  Go figure, another way to solve this issue.

Now you have but another great reason to own SPIT (or at least carry a Vista PE disk).  Combined with the steps here, this is what Jamision did to recover his Vista from the KSOD:

Identical process as before, but I had to figure out how to launch regedit. Because I use 64bit Vista I couldn’t use the one under my system32 folder, so I launch the 32bit one from the boot CD. I then followed procedures in exactly the same way by loading the hive, making the change, unloading, etc. I don’t recall the drive letter of the boot partition when booting off SPIT, but it was pretty obvious. Went to windows\system32\regedt32.exe and the rest was good. SO glad you had the disk or I would have been screwed until I got to work Thursday morning, which would not have been pretty.”

Disclaimer:  We believe the resolution discussed here to be specific to the KSOD suspected to be caused by the Zenith SaaZ agent.  There are many other things that can cause a KSOD and we stongly encourage you to open a support case with Microsoft even if you have found resolution and regardless of cause. 

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