Sorry if this blog reads like an infomercial but when you really believe in something you can’t help but share about it.
When I started my business 6 years ago I was like many of you. I kept notes in Excel, contacts in Outlook, billed from QuickBooks and kept track of billable time on a notepad (that I occasionally even entered into QB for billing). Maybe you can keep it all together, but for me, I was ready to grow my business and stop kidding myself that I could do it without making the leap to a condsolidated system designed for my business. I honestly believe I owe much of the success of my company to my move to Autotask Pro. While it wasn’t cheap or a perfect system, it more than paid for itself. Today, I couldn’t run my business with out it!
Now along come Autotask Go! For all of you that have been asking me about how to get started with a PSA, I see your future in Autotask Go!. This slicker-than-snot hosted solution is perfect for the new or small MSP / IT Shop that is looking for an effective way to consolidate their customer data, manage tickets, time entries and more. For only $99/month for 3 users with no startup fees and a 60 day money back guarantee this is a no-brainer!
Autotask Go! goes on sale Saturday in Redmond at SMB Nation and goes live October 9th or even better, contact the folks at Mobilize SMB and you can get it for the same price but with pre-configured templates.
Here are some of the key features included in the new Autotask Go!:
Autotask Go! is built on the very same technology as its award-winning “big brother,” Autotask® ProTM, but with fewer advanced features, no start-up fees, and a low fixed monthly price of just $99. Use it for two full months and if you are not completely satisified, we’ll give you a 100% refund.
Autotask Go! includes all the basics you need to get organized. It includes customer contact info, contracts, service tickets, MSP integration tools, billing and more…you’ve got what you need, when you need it. Access your data from any PC or mobile device via the web.
Autotask Go! manages all your contact info. Keep track of all your leads, prospects, vendors, partners and customer information in one place. There’s a place for notes, conversations, e-mails and to-do’s — even reminders and notifications of what’s due and when.
Autotask Go! keeps track of all your open issues and to-do’s…so you don’t have to! Imagine having a single dashboard on your desktop that’s constantly updated with real-time data about your business and service operations, including billable hours entered each day. You’re never blind-sided by unresolved tickets, forgotten to-do’s, missed appointments, or open issues. It’s all in one place for you to manage, track, and bill.
Managed Service Providers (or MSP Want-to-Be’s) will love the built-in integrations between Autotask and the leading Remote Monitoring and Management tools including those offered by Level Platforms, N-able, Kaseya, Silverback, and others. Monitoring alerts from these companies automatically generate tickets in Autotask Go!
Autotask Go! organizes your service tickets, too! Manage your SLAs using the built-in automated workflow rules. Move open service tickets into configurable queues for easier ticket management. Automatically assign tickets by issue type, priority, customer, or tech. Also includes automatic escalation and email notification.
Bill effortlessly – Autotask Go! automatically tracks and compiles all billable time so you can easily invoice your clients. It also generates complete billing detail, giving you the ammo you need to justify any charge. Autotask Go! also includes seamless integration with QuickBooks at no additional charge.