WAL-MART Delivers Dell Discards?
October 26, 2007 – 9:03 am
So while Dell is actively working to commoditize managed services the same way Wal-Mart has with clothing and other cheap Chinese consumer goods, they are also actively delivering PCs through Wal-Mart.
Now is where I say: BUYER BEWARE!
I was chatting with one of my customers yesterday whom is a key strategic vendor for Dell’s new plant in Greensboro and he informed me of a possible dirty little Dell secret. He has heard from inside Dell that they are actually putting some refurbished units on the Wal-Mart shelves and will be selling them as new. Now mind you Dell has a great support program with a great price, it’s just too bad you are probably going to end up needing to use it if this roumor is true.
5 Responses to “WAL-MART Delivers Dell Discards?”
Mark
I read your post this morning and have followed up and checked on your story. I want you to know that 100% of the shipments from Dell’s North Carolina WS1 are newly-built products, including for Wal Mart customers. Dell does not ship refurbished PCs as part of our retail sales program.
I hope that sets the record straight.
By RichardatDELL on Oct 26, 2007
Thanks Richard. I hope that is true. I’ve actually had some good luck with Dell refurbished servers. I’ll ask my source again where he got his info.
By Mark on Oct 26, 2007
I have just purchased a new video card for my inspiron lap top from dell uk that has cost £180 + vat that has arrived this morning marked refurbished what should I do
By dave on Sep 1, 2008
Dell has sold me a refurbished (reformatted) hard drive, when I thought I was purchasing brand new. Only way I found this out is because I had to use a file recovery program to recover some deleted personal pictures. Imagine my surprise when I found pictures of other people on my system - family pictures, travel pictures, birthday pictures, 604 photoshop files, etc. …Will be chatting with Dell in the near future about this.
By KL on Oct 27, 2008