Archive for the ‘Rants’ Category

Things that make an MSP go Hmmm…

Friday, August 24th, 2007

So Vlad, Dave Sobel and I sitting at lunch yesterday doing what we do best - making fun of each other, our customers and if you are reading this, probably you.  We came up with a few new SLA rules, ideas and points to ponder that I thought were worth sharing.  ...

Spelled Dell or Duhh?

Thursday, August 23rd, 2007

 Do you buy their products?  Do your customers?  Do you trust them with your customers?  Seems like a dumb question but apparently Dell needed to survey us to find out if we trust them.  Between throwing an awesome Dell Delegate reception and the midnight volley ball in the pool at XChange in ...

The End of the World!

Thursday, August 23rd, 2007

OK, maybe not the end of the world, and maybe not even a bad thing at this point but word is out that Vlad is absolutely not going to SMB Nation. I guess if we have to drag Vlad to SMB Nation kicking and screaming about how lame it is, we ...

Dell Pays You to Service Your Customers?

Wednesday, July 25th, 2007

OK, now that I have your attention....  Yes, it's true, but there is a catch.  Here it is in a nutshell.  Dell has a program called the Warranty Parts Direct.  This program allows your customers to specify you as the company to provide hardware diagnosis and repair service (you get to ...

From Building to Burning Bridges

Thursday, July 19th, 2007

So I wrote yesterday how impressed I was with Microsoft and Level Platforms working together.  Unfortunately it looks like not every company shares my views on partnership.  Check out Vlad's blog on Dell and their next move towards desktop domination.  You already know how I feel about Dell.  Michael Dell swore ...

Two Quotes From the Past Week

Friday, July 13th, 2007

Kevin Turner, COO of Microsoft describes their plan for FY08 in contradiction to what Steve Ballmer said only 3 months earlier:  "100% Software as a Service is hype".  Me, plagiarizing a quote from a Cougar Beta Meeting in NOLO to David Herring, the Regional Sales Manager to Time Warner Cable Business ...