Nice article! I know you’re not the biggest Dell fan, especially when it comes to our push in the Channel market, but I’ve got to take my hat off to you for the way you run your business. I’m sure you’re aware that there are more than a handful of VARs and MSPs out there that don’t have a lot of trust or faith in Dell right now, mostly due to our direct sales history, but the ones that have given us a chance know that we’re more than dedicated to helping them succeed.

Putting your customer’s choices above personal opinions is part of what Greg Davis meant when he said we’re looking to build relationships with the right partners. As an MSP who prides himself on delivering value in your offerings (not just low cost hardware) and delivering choice to your customers, you’re exactly the type of partner Greg was talking about.

I know right now it was your commitment to your customer’s choices and needs that brought you to partner with Dell, but we’ll look forward to building that relationship into whatever you might need. With time and opportunity we’ll hopefully one day prove to you that we’re here to help you, just as your there to help your customers.

Again, great article, and many thanks for giving us a shot.

Michael Bukowski
Dell Channel Liaison

Most people probably wouldn’t believe me, but we’ve been able to avoid arguing over pennies with our customers because they trust us to deliver their brand new Dell the way they want it the first time.

Sure, Dell is going to undercut you on price, but their sales force will work with you to make your sales profitable. And you can’t beat the warranty.

-Vlad

I couldn’t agree with your insights more. You have always imspired me with your vision.

As you know, Neo is able to realize his own destiny and not accept what the Agent is telling his. He of course comes out more empowerd by the conflict than if he had stayed out of the battle.

Let free market rule!